MyCitadel is one of the rank-and-file e-wallet solutions, which isn’t a bad thing by any stretch. What it basically means is that MyCitadel works the same way all the major e-wallets do: players can transfer money to their MyCitadel accounts through wire transfers or credit cards. They can then use the money in their account to make deposits at various online poker rooms and to purchase various goods from online merchants who accept the payment method. Those who win can withdraw their monies to their MyCitadel account from where they can then withdraw to their actual bank account.
MyCitadel is regulated by the Financial Services Authority of the UK, so its professionalism and trustworthy nature is quite unquestionable. MyCitadel’s top priority is the protection of their customers’ sensitive personal and financial details. Given the nature of the transactions they provide, security is indeed a non-issue with this payment processor. The only information the entity which receives the funds gains access to is the player’s email address. Registration to MyCitadel is free of charge and it won’t take up more than a few minutes of one’s time.
Unlike some of the online payment methods we’ve reviewed on these pages, MyCitadel accepts withdrawals from online poker accounts too, which is great, because – unlike online casino players – online poker players always make their deposits with the aim to make more money with it and to eventually withdraw their winnings. The MyCitadel customer service is a prompt and efficient one and most importantly, it’s available 24/7. The operation also supports a variety of currencies and languages, to make its services readily available to as large a pool of potential customers as possible.
Like online poker sites, MyCitadel has a point-based loyalty program which rewards players who use the service on a regular basis.
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